Welcome to Factories to Retail. These Terms & Conditions govern your use of our website and services. By accessing or using our platform, you agree to comply with and be bound by these terms. If you do not agree, please do not use our services.

1. Platform Overview

Factories to Retail is an online platform that connects manufacturers and retailers, enabling direct transactions. We act as a facilitator and are not directly responsible for manufacturing, selling, or delivering products listed on the platform.

2. User Eligibility

By using this platform, you confirm that:

• You are at least 18 years old
• You are legally capable of entering into binding agreements
• You are using the platform for business purposes (as a manufacturer or retailer)

3. Account Registration

To access certain features, users must create an account. You agree to:

• Provide accurate and complete information
• Maintain confidentiality of your login credentials
• Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts found to contain false or misleading information.

4. User Responsibilities

Users agree to:

• Provide accurate product or business information
• Ensure compliance with applicable laws and regulations
• Not engage in fraudulent, misleading, or harmful activities
• Maintain professional conduct while interacting with other users

5. Product Listings and Transactions

• Manufacturers are responsible for accurate product descriptions, pricing, and availability
• Retailers are responsible for reviewing product details before placing orders
• All transactions are conducted directly between the buyer and seller

Factories to Retail does not guarantee product quality, delivery timelines, or transaction outcomes.

6. Pricing and Payments

• Prices are determined by the manufacturers or sellers
• Payments may be processed through third-party payment gateways
• Users agree to pay all applicable charges, taxes, and fees

We are not responsible for payment failures or delays caused by third-party services.

7. Shipping and Delivery

Shipping and delivery terms are defined by the respective seller or manufacturer. Factories to Retail is not liable for delays, damages, or losses during transit.

8. Returns and Refunds

Returns and refunds are subject to the seller’s individual policies. Users are advised to review these policies before making any purchase. Our platform may assist in dispute resolution but does not guarantee outcomes.

9. Intellectual Property

All content on this website, including text, design, logos, and graphics, is the property of Factories to Retail and is protected by applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

10. Limitation of Liability

Factories to Retail shall not be held liable for:

• Any direct or indirect losses arising from transactions
• Product defects, quality issues, or misrepresentation
• Delays or failures in delivery
• Technical issues or platform downtime

Users agree to use the platform at their own risk.

11. Termination of Use

We reserve the right to suspend or terminate access to the platform at any time without prior notice if users violate these terms or engage in harmful activities.

12. Third-Party Services

Our platform may include third-party services such as payment gateways or logistics providers. We are not responsible for their actions, policies, or service quality.

13. Changes to Terms

Factories to Retail reserves the right to update or modify these Terms & Conditions at any time. Continued use of the platform indicates acceptance of the updated terms.

14. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts.